- 7.1. Payment Processing
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All payments within the Application are securely processed
through trusted third-party providers. The available payment
methods include:
- Google Pay
- PhonePe
- Paytm
- Card Payment
- Net Banking
- 7.2. Minimum Purchase Amount
- The Company reserves the right to set a minimum purchase amount for internal currency. This amount may vary based on the selected payment method and is subject to change over time.
- 7.3. Subscriptions
- You may purchase subscription plans for the Application (e.g., one-month, three-month plans, etc.). Upon the expiration of the subscription period, users must renew their membership to continue accessing subscription-based features.
- 7.4. Refunds
- If you disagree with the amount charged to your account or believe there has been an error, you must contact the Company’s support team before reaching out to your payment provider. If deemed reasonable, the Company will process a refund, which may take up to 20 business days. Refunds are only granted based on approved requests.
Terms & Condition
This webpage constitutes a binding legal document and outlines the terms and conditions (the "Agreement") of using the Leo dating app (the "Application"). The term "Application" also refers to the website.
IMPORTANT NOTICE:
This Agreement contains disclaimers of warranties and other terms limiting our liability to you. You should read these terms and conditions carefully before accessing this Application. By using, accessing, or browsing the Application, you agree to be bound by these terms and conditions. If you do not agree to these terms, please exit the Application immediately and discontinue any use.
1. Basic information of the agreement
1.1. What is this document about? This User Agreement (hereinafter referred to as the "Agreement") is a legal agreement between you ("You") and the Leo Team ("Company," "We"). This Agreement governs your use of the Leo Application and its features, including widgets available on various websites (collectively referred to as "Apps"). It outlines the terms that govern your relationship with the Company and sets the rules for the interaction between the users of this Application (referred to as "Users").
1.2. Legal nature of this agreement This Agreement constitutes a license agreement between you ("Licensee") and the Leo Team ("Licensor"). Under this Agreement, the Company grants you the right to use the Application interface and its software features. This allows you to communicate and share personal information about yourself with other users as part of the dating experience within the Application. The Agreement remains valid for the entire duration of your use of the Application. The Agreement does not permit sublicensing rights. You are prohibited from transferring your rights or obligations under this Agreement to any third party. By entering into this Agreement, you confirm that you are acting as a natural person. The registration of accounts for legal entities, organizations, or other associations is strictly prohibited.
1.3. Other binding files This Agreement includes the Privacy Policy and the Rules for Communication as integral and binding components (appendices). By accepting this Agreement, you also accept all its associated components. In the event of any conflict between the main terms of this Agreement and its appendices, the provisions outlined in the main Agreement shall take precedence and govern.
1.4. Acceptance of the Agreement This Agreement and its components contain important terms, including, but not limited to, our responsibilities to you. By logging into this application, and using or viewing the information in it, you are accepting all the terms of this Agreement. Therefore, you should read these terms carefully. If you do not agree to any of the conditions in this Agreement, please close the application and stop using it immediately. If you have any questions about this Agreement, please contact the Company for clarification.
2. Registration in the Application. Types of the Accounts
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2.1. General Requirements for the Users: To conclude this Agreement and use the Application, you must meet the following requirements:
- You are fully capable of entering into this Agreement and using the Application.
- You are in a sound mental state and are not under the influence of alcohol, drugs, or any medication that impairs your mental faculties.
- You are at least 18 years old and have reached the age of majority in your country or jurisdiction.
The Company reserves the right to establish additional requirements for users, such as location, age, or other criteria.
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2.2. Registration:
During application registration, you create a personal account. There are two types of accounts in the Application: female accounts ("Female") and male accounts ("Male"). You have the right to register only one account that matches your biological sex.
Attention: Users can change avatars at any time by using the Application's personal account. It is strictly prohibited to use another person's photo as your profile picture; otherwise, your profile picture will be considered misleading.
Host Registration: If you register as a host, a female profile is required. Additionally, you may be required to provide additional personally identifiable information during the profile verification process. This verification is mandatory for hosts to access certain features and ensure the security and authenticity of profiles.
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2.3. Information in the Account:
During the registration process, you are required to provide accurate contact information. Once submitted, this information cannot be changed. You are responsible for ensuring that the information provided is correct and up to date at the time of registration.
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2.4. Name Ban:
- If you attempt to impersonate another person.
- If the name or image is protected by intellectual property rights.
- If the name includes links to third-party resources (including social media) or advertisements (including for competing services).
- If the name suggests the user is a minor.
- If the name encourages actions prohibited by the Application.
- If the name or image is vulgar or insulting to other users.
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2.5. Request for Additional Information:
We reserve the right to request additional information about your age, name, and other registration details. If you refuse to provide this information, we have the right to terminate our agreement with you and prohibit your use of the application.
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2.6. Using the Application: Security Measures:
During the registration process, you will be asked to provide your mobile number for OTP verification to allow you to access our application and services. You agree to keep your account information confidential. You also acknowledge that you are personally responsible for the security of the device you use to connect to the internet.
3. Communication in the Application
- 3.1. Content: The application allows users to communicate through live video calls and messages. Messages are stored within the chat, and the app does not support uploading or sharing images, videos, or other media.
- 3.2. Platform for Communication: The application is a platform for communication via live video calls and messaging. The company does not guarantee the quality or stability of the application and does not interfere with user communications. Users must comply with the general content requirements and this Agreement.
- 3.3. Abuse of Applications: The use of this application for purposes other than communication is strictly prohibited. Specifically, users are not allowed to collect user data, deliver advertisements or commercial information, or retransmit third-party content through the application. Any such misuse will result in immediate action, including the potential suspension or termination of the user’s account. This section emphasizes that misuse of the platform for non-communication activities, such as data collection or advertising, is not allowed.
- 3.4. General Requirements for Communication: In communicating, you agree to abide by certain rules regarding illegal, dangerous, abusive and other prohibited conduct. By communicating within the Application, you agree to abide by all of these rules.
- 3.5. Frank Communication Between Users: Users of the Application are free to choose how openly they wish to communicate with each other. The way you use the Application does not determine how other users use it. You are not permitted to make unfounded conclusions about the moral, psychological, or other characteristics of a user based on their usage habits, such as whether or not they use the Application, how frequently they log in, or with whom and how they communicate. The Company reserves the right to take legal action against individuals who spread incorrect or defamatory conclusions about the Application and its users.
- 3.6. Prohibition of Libel: As a user, you may engage in communication and share content through the Application ("User Content") during live video calls or messages. You acknowledge that by using the Application, you may encounter content that is offensive, inappropriate, or objectionable. While the Company does not monitor or pre-screen User Content, we reserve the right to act upon any content reported as illegal or violating these Terms and Conditions.
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3.7. User Content and Responsibility:
As a user, you may engage in communication and share
content through the Application ("User Content") during
live video calls or messages. You acknowledge that by
using the Application, you may encounter content that is
offensive, inappropriate, or objectionable. While the
Company does not monitor or pre-screen User Content, we
reserve the right to act upon any content reported as
illegal or violating these Terms and Conditions.
If any User Content is deemed illegal or harmful (including content violating these Terms), the Company will cooperate with relevant authorities and provide necessary information. Suspected fraudulent activities or other crimes may also be promptly reported to the appropriate departments.
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3.8. Enforcement Actions for Violations:
If the Company identifies or receives a report of any User
Content or activity that violates these Terms and
Conditions, it reserves the right to take the following
actions:
- Temporary Prohibition: Restrict the User’s ability to provide User Content or access the Application.
- Permanent Ban: Immediately terminate this Agreement and ban the User’s account without prior notice.
The Company reserves the right to take these actions at its discretion, with or without notifying the User beforehand.
- 3.9. Temporary Injunctions: For temporary restrictions, the duration of the injunction is determined solely by the Company and may be modified at its discretion. You acknowledge and agree that the Company is not liable to you or any other users for any changes to the ban period resulting from any type of violation.
- 3.10. Content Removal Rights: The Company reserves the right, at its sole discretion, to remove any content that violates this Agreement or is deemed objectionable. Examples include content that is offensive, illegal, infringes copyright, or poses harm or threats to the security of the Application, its employees, or its users.
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3.11. User Content Restrictions:
As a user, you agree not to use our Apps and/or Services
for any of the following:
- Violate any local, state, federal, or international law.
- Infringe any patent, trademark, trade secret, copyright, or other proprietary rights of any party.
- Harm, threaten (including blackmail), defame, promote racism, bigotry, hatred, violence, or illegal activities, or post content that is vulgar, obscene, abusive, harassing, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable and/or unlawful.
- Justify persecution or invasion of privacy of others.
- Provide false or misleading information or promote obscene, threatening, defamatory, or indecent conduct.
- Promote the illegal or unauthorized copying of copyrighted content, or provide pirated computer software or a link to such software.
- Link directly or indirectly to any material to which you are not authorized to link.
- Post pornographic, sexually exploitative content, or any content sexually or violently exploitative of persons under the age of 18, or request any personal data from such persons.
- Contain profanity, obscene language, or threats of suicide or harm to self or others.
- Provide instructional materials about illegal activities, such as making or buying illegal weapons, drugs, or invading others' privacy.
- Ask other users to provide passwords or personal data for commercial or illegal purposes.
- Post advertisements in chat rooms and private messages.
- Involve unauthorized commercial activities, including contests, sweepstakes, advertising, and pyramid schemes.
- Contain private information of any third party, such as addresses, phone numbers, email addresses, social security numbers, and bank card numbers.
- Contain software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment, or to extract information from our applications and/or services.
- Contain unsolicited or unauthorized advertising, solicitations, promotional materials, junk mail, spam, chain letters, or any other form of solicitation.
- Post or share content that violates the terms of this Agreement, including content that promotes uploading or sharing of media that is prohibited by the Application.
- In the sole judgment of the company, the above actions may restrict or prohibit other users from using or enjoying our application and/or services, or expose the company, our affiliates, or users to harm or liability.
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3.12. User Responsibilities:
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Not to Damage the Application:
- Avoid using any device, software, or other means to harm the Application, bypass its security features, or interfere with its proper functioning.
- Do not attempt to tamper with or disrupt the Application’s operations, including unauthorized attempts to access the system or servers.
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Avoid Illegal and Objectionable Conduct:
- Refrain from engaging in fraudulent or illegal activities, including any actions deemed objectionable under this Agreement.
- Do not attempt unauthorized API integrations, share spam links, or engage in similar activities.
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Avoid Overloading the Servers:
- Avoid actions that place excessive or disproportionately heavy loads on our servers, which may hinder the proper functioning of the Application.
- Notify the Company immediately if you become aware of any planned or ongoing cyberattacks on the Application.
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No Advertising or Solicitation:
- Do not advertise or persuade other users to buy or sell products, services, or other commercial offerings.
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Follow Chat Rules:
- Adhere to the established chat rules and community guidelines to ensure respectful and safe communication.
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Prevent Minor Access:
- Use parental control tools to prevent minors from accessing the Application.
- Ensure that minors do not use or communicate through this Application.
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Prohibit Nudity and Explicit Content:
- Avoid being half or fully nude in front of the camera during live video calls.
- Do not expose genitals or engage in any sexually explicit behavior, including sharing text, audio, or visual descriptions of a pornographic or erotic nature.
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Anti-Spam Measures:
- The Company reserves the right to take reasonable steps to prevent users from receiving spam or other unsolicited communications.
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Not to Damage the Application:
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3.13. Handling Explicit or Inappropriate
Content:
- If another user appears half or completely naked on camera, sends any type of visual content, verbal or written depictions, or audio/video content of a pornographic or erotic nature, you represent and agree to the following:
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Protection of Minors:
- You will ensure that no individuals under the age of adulthood are exposed to any such content or semi-nude/naked users of the Application.
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Reporting and Termination:
- You will immediately notify the Company of such incidents by reporting them through the available reporting options in the Application.
- You will terminate all communication and relationships with the offending user immediately.
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3.14. User Representations and Warranties:
- You represent and warrant the following:
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Compliance with Laws:
- You will not use the application in any location, country, or region where doing so may violate any applicable law, regulation, rule, resolution, decree, or custom.
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Privacy and Recording Restrictions:
- You will not record, capture, or otherwise document any interactions with other users (including video or text chats), personal conversations, or other confidential information.
- You will not upload any such recorded content to the Internet or use it in any way unless required or permitted by relevant domestic and international laws.
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Content Usage:
- You will not record, download, copy, broadcast, or otherwise use any content from the application, unless explicitly allowed by this Agreement or applicable laws.
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3.15. User Behavior and Responsibility:
Please note that we do not monitor chat conversations
between users. You understand that some users may engage
in inappropriate or abusive behavior, including, but not
limited to, exposing their genitals on camera.
You agree that if you encounter such behavior and believe it may cause harm to your mental health, religious beliefs, or cause any distress, you will immediately stop using the Application. If you choose to continue using the Application despite such behavior, you agree to accept all associated risks and responsibilities related to communicating with other users.
4. Warning
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4.1. General principle: we are not responsible to
you:
- You voluntarily communicate within the Application as a qualified adult user. You decide whether to communicate or not, and you are responsible for your actions—what you say, do, and send using the Application.
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4.2. Are you allowed to communicate in the
Application?
- By registering in the Application, you confirm that your use of the Application and the communications conducted within it are not prohibited by the legislation of your country.
- If your country prohibits or restricts such communications or any related activities within the Application, you are solely responsible for ensuring your actions comply with the applicable laws.
- If you are unsure about what behavior or communication is prohibited or restricted in your country, you should consult with a legal professional or attorney to clarify your obligations.
- Additionally, by registering in the Application, you confirm that the communications conducted within it do not violate your country’s ethical standards. You are fully responsible for any consequences arising from non-compliance with these standards.
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4.3. You get all the necessary permissions by
yourself:
- In case in your country any registration or certification is required in order to communicate in the Application or receive payment for communication, you are responsible for obtaining a permit, license, or other necessary document.
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4.4. You bear the costs:
- You are solely responsible for any costs associated with using the Application, including but not limited to the costs of communications, video technology equipment, internet access, and any other tools or services required to use the Application.
- The Company does not reimburse or cover these expenses.
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4.5. You are not our employee:
- No Employment or Agency Relationship: You are not considered an employee, agent, principal, employer, partner, founder, or member of the Company. Your participation in the Application does not create any form of legal relationship that implies employment or agency.
- Independent Responsibility: You independently determine and accept full responsibility for your actions while using the Application. Any actions or decisions made by you within the Application are entirely at your discretion and do not bind the Company.
- Guidelines Are Not Employment Terms: Any rules, guidelines, or policies established in the Application are intended to ensure a safe and enjoyable user experience and are not to be interpreted as employment agreements, job descriptions, or contractual obligations.
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4.6. We do not guarantee the quality of the
content:
- The company is not responsible for the quality, accuracy, or appropriateness of the content created, shared, or disseminated by users on the Application. Users are solely responsible for the content they create or share within the Application.
- You have the ability to evaluate or rate the content you engage with and may stop communicating with users whose content you find unsuitable at any time.
- By using the Application, you acknowledge that you are not classified as a consumer of services as defined under consumer protection laws. The Application does not provide services in the traditional sense but functions as a platform for communication between users.
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4.7. Potential Exposure to Adult Content:
- While using the Application, you may come across visual, textual, or other sexually explicit material. If you believe that exposure to such content might cause emotional distress, mental health concerns, or offend your personal or religious beliefs, you are advised to discontinue the use of the Application immediately.
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4.8. Moderation of the Content:
- We will promptly respond to any reports of a breach of this Agreement. However, please note that we do not conduct a preliminary review of all content posted on the Application.
- As such, we cannot guarantee that no prohibited or offensive content exists, nor can we ensure that all users adhere to the rules outlined in this Agreement.
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4.9. We do not share the views of users:
- We are not responsible for the opinions and views expressed by users during the dissemination of content within the Application. These thoughts and opinions are not to be regarded as those of the Company or its representatives.
- No user is authorized to speak on behalf of the Company.
- Likewise, references to any page, application, or program within the Application do not imply our endorsement, warranty, or recommendation of the corresponding service, application, or program.
5. Monitoring of the compliance of the Agreement
5.1. Company Support Contacts To enhance the quality of our service, you have the right (and in some specific cases, it is required) to notify the Company of any issues with the Application or any misconduct by other users. Your report will be reviewed to improve the user experience and service quality.
6. Communication costs: general
6.1. Paid functions of the application Communication within the Application is a paid service. The pricing for the internal currency and communication services will be determined by the application’s algorithm. The exchange rates for internal currencies are set by the Company and may change at any time without prior approval from the User.
7. Buy Internal Currency
8. Intellectual Property
(a) Intellectual Property Rights
8.1. All objects provided through the Application, including
design elements, text, graphic images, illustrations, videos,
scripts, software, music, sounds, and other objects and their
collections (all such objects shall be deemed to be included
in the above "Content") are subject to the exclusive rights of
the Company, and all rights in these objects are reserved.
8.2. Except as provided by these Terms and Conditions or by
relevant laws, no Content may be copied, processed,
distributed, displayed in a frame, published, downloaded,
transferred, sold, or otherwise used in full or in part
without the prior permission of the rightful owner. The
Company does not allow the creation of derivative works,
compilations, or the reverse engineering of the
Application.
8.3. Users may use Content provided exclusively for personal,
non-commercial use, provided that all copyright marks or other
author notices, author names, and works remain intact.
8.4. Users are prohibited from uploading or making available
any content from other applications, websites, databases, or
intellectual property owned by third parties, without the
express consent of the respective owner of such intellectual
property.
8.5. Any use of the Application or Content without the prior
written permission of the Intellectual Property Owner is
strictly prohibited, unless permitted by this Agreement or
explicitly agreed to by the Intellectual Property Owner.
8.6. The Application may contain service marks and/or
trademarks of the Company, affiliates, or other entities. Your
use of the Application does not grant you any rights or
licenses to use these marks without prior written permission
from the Company or the respective owner of the marks.
(b) Intellectual Property Rights Infringement
8.12. Users are personally responsible for any messages,
behavior, or other communication they engage in through the
Application. Users must not transmit, publish, or make
available any content or communication that infringes upon the
intellectual property rights of others or violates applicable
laws. If you notice any infringement of intellectual property
rights or inappropriate behavior, you may file a complaint
with us through customer support.
8.13. We have the right, but not the obligation, to monitor
user behavior within the Application and, at our sole
discretion, take action (with or without notice) against any
user engaging in prohibited behavior or communication that
violates these Terms and Conditions.
(c) Use of Content for Marketing and Advertising
8.14. The User authorizes the Company to use their text-based
communication (such as messages sent within the Application)
for advertising, marketing, and other commercial and
non-commercial purposes. For this purpose, the user grants the
Company a non-exclusive license to use this material in any
applicable manner, including the creation of derivative works.
The Company reserves the right to assign these rights to third
parties.
8.15. Except for any funds paid to you as part of coin-based
withdrawals, you acknowledge and agree that you will not
receive any royalties or compensation for the Company's use of
your text-based communication in advertisements or other
marketing materials.
(d) In case your intellectual property rights are
violated
8.16. If your intellectual property rights are violated in the
application, please notify us immediately at the following
address: suppport@leochats.com so that we can take all
necessary measures or contact you to clarify the situation.
9. Waiver of Responsibility
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9.1. Waiver of Claims Against the Company:
- By accepting the terms of this Agreement, you agree to waive any claims against the Company at any time and for any reason, including but not limited to claims related to bodily or mental injury, damage to reputation, honor, and dignity, as well as any direct or indirect damages, lost profits, or other material losses.
- You also agree not to file any claims that may arise in connection with your use of the Application or communications conducted through the Application.
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9.2. The Application is Used "As Is":
- The Application and its services are provided on an "as is," "as available," and "with all faults" basis. All warranties, whether express or implied, are hereby disclaimed.
- The Application may contain bugs, errors, problems, or other limitations, and the Company is not responsible for any issues that may arise as a result of these limitations.
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9.3. Data Responsibility and User Rights:
- By accepting the terms of this Agreement, you acknowledge that the Company takes reasonable efforts to secure personal and other data stored in the Application.
- However, the Company is not responsible for data loss or unauthorized access caused by factors beyond its control, such as technical failures or malicious attacks.
- Users retain their right to request the deletion or modification of their personal data in accordance with the Company's Privacy Policy and applicable laws.
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9.4. Responsibility of the Company for Violation of
Exclusive Rights of Third Parties:
- The Company is not responsible, including subsidiary liability, for any violations of third-party intellectual property rights or other exclusive rights caused by your actions during communication within the Application.
- You agree to use the Application in compliance with applicable intellectual property laws and acknowledge that any violation is solely your responsibility.
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9.5. Company Responsibility for Content:
- The company acts as an intermediary platform and is not responsible for the content shared by users during live interactions or text communications.
- If you encounter inappropriate, prohibited, or infringing behavior or content while using the Application, please notify the company immediately at support@leochats.com
- The company will take appropriate action in line with its policies and Terms of Use.
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9.6. Company Responsibility for Hackers:
- You acknowledge and agree that neither the Company nor any other third party shall be liable for damages resulting from your negligent attitude toward the security of the device you use to connect to the Internet.
- Failure to secure your device against unauthorized access or malware, or sharing your mobile number, OTP, or other account-related details with others, is your responsibility.
- Additionally, the Company disclaims all liability for errors, bugs, or other technical problems that may occur within the Application.
- Users are encouraged to use updated and secure devices to avoid potential issues.
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9.7. No Warranty or Representation:
- WE DO NOT REPRESENT OR OTHERWISE WARRANT THAT OUR APPLICATION WILL BE ERROR-FREE OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT WE WILL CORRECT ANY ERRORS.
- WE DO NOT REPRESENT OR OTHERWISE WARRANT THAT THE INFORMATION AVAILABLE ON OR THROUGH OUR APPLICATION WILL BE CORRECT, ACCURATE, TIMELY, OR OTHERWISE RELIABLE.
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9.8. Content Supplied by Third Parties:
- CONTENT SUPPLIED BY THIRD PARTIES (FOR EXAMPLE, BY OTHER USERS, ETC.) WILL BECOME AVAILABLE TO YOU WHEN YOU USE THE APPLICATION. THE COMPANY HAS NO EDITORIAL OR OTHER CONTROL OVER SUCH CONTENT.
- ANY OPINIONS OR OTHER INFORMATION OR CONTENT EXPRESSED OR MADE AVAILABLE BY SUCH THIRD PARTIES ARE THOSE OF THE RESPECTIVE AUTHOR(S) AND OWNER(S) AND NOT OF OUR COMPANY.
- THE COMPANY DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, MERCHANTABILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE NOR THE LEGALITY OF ANY CONTENT PROVIDED BY ANY OF THESE PARTIES.
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9.9. Third-Party Products and Services:
- YOU UNDERSTAND THAT WE DO NOT OPERATE OR CONTROL THE PRODUCTS OR SERVICES OFFERED BY THIRD PARTIES.
- THESE PARTIES ARE RESPONSIBLE FOR ALL ASPECTS OF ORDER PROCESSING, FULFILLMENT, BILLING, AND CUSTOMER SERVICE, AS WELL AS FOR ANY OTHER ASPECTS RELATING TO THEIR PRODUCTS OR SERVICES.
- WE ARE NOT A PARTY TO THE TRANSACTIONS BETWEEN YOU AND SUCH THIRD PARTIES. YOU AGREE THAT USE OF THIRD-PARTY SERVICES OR PURCHASE FROM ANY THIRD PARTIES IS AT YOUR SOLE RISK AND WITHOUT WARRANTIES OF ANY KIND BY US.
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9.10. No Professional Advice:
- You hereby acknowledge that nothing contained in our Application (including any content supplied by us or by any third party) will constitute financial, investment, legal, and/or other professional advice.
- No professional relationship of any kind is created between you and the Company or our users.
- You hereby agree that you will not make any financial, investment, legal, and/or other decision based in whole or in part on anything contained in our Application or services.
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9.11. No Responsibility for User-Generated
Content:
- The Company is not responsible in any way for any content provided or made available to users of our Application through our Application or in connection with our Services.
- Although we may provide rules for user behavior and communication, we do not control and are not responsible for what users send via text messages or the content of their video calls.
- We are also not responsible for any offensive, inappropriate, or otherwise objectionable content you may encounter during these interactions.
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9.12. Service Interruptions:
- Our Apps and/or Services may occasionally be temporarily unavailable due to maintenance, system updates, or other reasons beyond our control.
- The Company shall not be held liable for any errors, interruptions, deletions, defects, delays, communication line failures, or unauthorized access to or alteration of user communications during the operation or transmission of the application.
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9.13. Technical Failures and Network Issues:
- The Company is not responsible for any technical failures or other problems with any telephone network or services, computer systems, servers, or suppliers, computer or mobile phone equipment or software.
- Nor for any emails caused by technical problems or Internet traffic jams. The Company will not be held responsible for failures, or any combination thereof—including to the user's or any other person's computer, mobile phone, or other hardware or software—in connection with or arising out of the use of our applications and/or services.
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9.14. Limitation of Liability:
- In no event shall the Company (including all of our affiliates) be liable for any loss or damage, including the use or inability of any person to access or use our Application and/or Services, or for any loss or damage, personal injury, or death resulting from any online interaction between users of the Services.
- The Company is not responsible for any harm resulting from interactions through our Application or Services, and this includes interactions that occur during live video calls or text-based communication.
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9.15. No Guarantees or Warranties:
- The Company cannot guarantee or promise any specific results from using our Application and/or Services.
- We do not represent or warrant that the content and/or services provided are accurate, complete, reliable, up-to-date, error-free, or free of viruses or other harmful components.
- Therefore, you should use any such content or software with caution and employ industry-approved software to detect and remove viruses.
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9.16. Risk of Content Use:
- You understand and agree that if you obtain content from our Apps (for example, by receiving messages or text from other users) and/or Services, you do so at your own risk.
- You will be solely responsible for your use of the Application and for any damage to your mobile device, computer system, loss of data, or other damage of any kind that may result from using our services.
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9.17. Denials and Limitations of Damages:
- The above denials and limitations of damages are an essential part of the contract between you and the Company.
- No advice or information, oral or written, obtained by you from us through our application and/or services shall create any warranty, representation, or warranty not expressly stated in this agreement.
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9.18. Reference to Other Products, Services, or
Information:
- Any reference to a product, service, process, or other information by trade name, trademark, manufacturer, supplier, or otherwise, does not constitute or imply endorsement, sponsorship, recommendation, or any association with the Company or our Application.
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9.19. Links to Third-Party Websites and
Applications:
- Our apps may, from time to time, contain links to other websites and/or applications ("Third-Party Websites and Apps"). The Company does not control the legal documents and privacy practices of third-party websites. You visit any third-party website at your own risk.
- We recommend that you read the privacy notices and terms and conditions of these sites to fully understand what information is collected and how it is used.
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9.20. Third-Party Links Disclaimer:
- The inclusion of a link to any website or application in our application does not imply that we endorse, warrant, guarantee, or recommend the services, information, content, and/or data of such third-party website or application.
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9.21. Third-Party Content Disclaimer:
- We also do not check any third-party content for compliance with any legal requirements (authenticity, integrity, etc.).
- We are not responsible for any information on third-party websites and apps that users access through the Application or third-party content, including any opinions or statements expressed on third-party websites and apps or in their content.
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9.22. Third-Party Software and Downloads:
- The application may contain links or instructions to download files and/or install third-party software, which does not imply our endorsement and approval of these operations.
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9.23. Risk of Third-Party Websites and Software:
- If the user decides to leave the application to use any third-party websites and applications (especially using links to any third-party websites and applications) or to use or install any third-party software, the user does so at their own risk.
- These terms and conditions no longer apply to the user (with respect to any third-party website and application and/or any third-party content) upon leaving the Application or beginning to use or install any third-party software.
- In taking further action, users should comply with the applicable documents (EULA, terms of use, etc.) and policies of the respective websites, apps, and other content providers.
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9.24. Limitation of Company Liability:
- In no event shall the Company or its directors, employees, or agents be liable to you or any third party for any indirect, consequential, exemplary, incidental, special, or punitive damages, including any loss of profit or loss of data resulting from your use of our Apps, Content, Services, or any related software accessed or downloaded through our Apps and/or Services.
- Notwithstanding anything to the contrary in this Agreement, the Company's liability to you for any reason, and regardless of the form of action, will at all times be limited to the coins in the user's Application account balance at the time of filing the claim.
- The value of the coins is calculated based on the payment method selected by the user when purchasing the coins.
- Since some jurisdictions do not allow the exclusion or limitation of consequential or incidental damages, the Company's liability shall be limited to the maximum extent permitted by law.
10. ACCESS TO THE APPLICATION & TECHNICAL ISSUES
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10.1. Recommended Software and Connection Settings:
- Keep the operating system and applications on your device updated to the latest version.
- Avoid using VPNs, as they may interfere with the Application’s performance, including live video calls.
- Ensure a stable and adequate internet connection for uninterrupted use of the Application’s features.
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10.2. Video Call Quality Responsibilities:
- It is your responsibility to ensure that your device meets the minimum technical requirements for video calls, including maintaining a stable internet connection.
- Poor connection quality or persistent technical issues during video calls may impact your experience using the Application but will not result in account suspension.
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10.3. Data Protection:
- The Company takes all reasonable measures to store your data securely and protect it from unauthorized access, processing, copying, or deletion.
- Personal data will not be transferred to third parties except as explicitly described in this Agreement or in the Privacy Policy.
- The Company implements industry-standard security measures, such as encryption and secure servers, to safeguard your information.
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10.4. Account Access and Security:
- You are not permitted to allow any third party to use or access your account in the Application.
- You must ensure the security of your mobile number and report any incidents of unauthorized access, loss of access, or hacking related to your account immediately to the Company.
- Unauthorized use of your account or phone number may result in the suspension or termination of your access to the Application.
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10.5. Embedding Links to the Application:
- Embedding links to the Application on other websites or applications (including using APIs) is permitted only under the following conditions:
- The website or application does not violate any applicable laws.
- The website or application does not host or promote pornographic, obscene, defamatory, illegal, or otherwise objectionable content.
- The embedded link does not modify, hide, or obscure any part of the Application.
- The Company reserves the right to review the placement of embedded links and may request their removal if deemed inappropriate or harmful to the Application's reputation or interests.
- Non-compliance with removal requests may result in further action, including legal remedies.
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10.6. Viruses and Trojans:
- We are not responsible for viruses, trojan horses, or other unwanted programs that infect your phone, even as a result of the use of this application.
- We strongly recommend that you install the latest version of your antivirus program and update it regularly to avoid data leakage or harm to the devices you use to connect to the internet.
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10.7. Application Changes:
- The Company does not guarantee that the application will run 24/7 without interruption. Application maintenance may be terminated at any time, with or without warning.
- Apps are constantly changing and updating. We reserve the right to change the application form at any time without warning and compensation, which may affect you.
11. Confidentiality
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11.1. User Information:
- You are not permitted to disclose any personal information of other users, such as names, usernames, discussion topics, or any other information shared during communication within the app.
- These terms apply in perpetuity, even after the termination of this Agreement.
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11.2. Prohibition of Contact Information
Exchange:
- Users are not permitted to share any information that could enable contact outside of the Application.
- Specifically, the exchange of phone numbers, SMS accounts, social media (SNS) addresses, or similar personal contact details is prohibited.
- Users are required to explicitly refuse any request for personal contact information.
12. Communication & Termination of the Agreement
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12.1. Messages from the Company:
- Occasionally, we will send you updates regarding the functionality of the Application and its new features.
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12.2. Transfer of Rights under this Agreement:
- You may not assign or transfer your rights and obligations under this Agreement to any third party.
- However, we reserve the right to assign our rights and obligations under this Agreement, with or without restriction, to a third party.
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12.3. Modification of the Agreement:
- We reserve the right to make any modifications to the agreement without your consent.
- These changes will be reflected in the publicly available Agreement.
- If you do not agree to the changes made to this agreement, you have the right to terminate this agreement.
13. Unlawful Activities
13.1. We reserve the right to investigate complaints or reports of violations of this Agreement and to take any action we deem appropriate, including but not limited to reporting any suspected illegal activity to law enforcement officials, regulators, or other third parties. We may disclose any necessary or appropriate information related to your profile, including email addresses, usage history, IP addresses, traffic information, etc., to such persons or entities.
14. Other matters
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14.1. Invalidation of Parts of this Agreement:
- If any provision of this Agreement is declared void, invalid, or otherwise inapplicable, the remainder of this Agreement shall remain in full force and effect.
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14.2. Validity Period:
- This Agreement becomes effective from the date of your registration and will remain in effect for the duration of the application's existence or until the Agreement is terminated or replaced by the Company.
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14.3. Claim Period:
- Any claims filed by you in connection with the application must be filed within one year of the complaint.
- After the expiration of that period, the right to make such a claim will be permanently lost, and making such a claim will be deemed prohibited.
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14.4. Court of Justice:
- You hereby agree that if you breach the agreement, we will suffer irreparable damages. In this case, we are entitled (without any evidence of loss) to legal protection.
- However, the legal protections afforded to us by the law do not limit our access to other remedies under applicable law.
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14.5. Data We May Use:
- In the event of any dispute between the company and the user, the company also reserves the right to use evidence of your actual use of the Application (in some cases - as evidence that you are the real account owner) and to provide the following information to the relevant authorities: your avatar; system screenshots when searching for interlocutors; your IP address; your country, region and city; the type of browser and operating system you are using.
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14.6. Language of Agreement:
- This document is produced in different languages. If there is any doubt or objection to its content, or there is a disagreement in interpretation, the English version shall prevail.
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14.7. Names of Clauses and Subclauses:
- The names of the clauses and subclauses of this Agreement are not considered as substantive parts of these clauses and are provided solely for convenience of orientation.
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14.8. Letters of Address:
- If you have any doubts about this agreement, please contact us by email: suppport@leochats.com
"By continuing to use Leo Chats, you acknowledge that you have read, understood, and agree to these Terms & Conditions."